TECH SUPPORT
Premium Squarespace Support
We know launching or updating a website can feel overwhelming — especially when you’re already wearing a lot of hats. Whether you need a quick answer, hands-on help, or someone to take care of everything for you, we’re here to make the process simple and stress-free.
Our support options are designed to meet you where you are, so you can focus on your ministry while we help with the technical side.
Email Support
Free
Best for: quick questions, small updates, or guidance along the way.
If you have a question about your template, need help adjusting a section, or just aren’t sure where to start, email support is the fastest way to get help. We’ll walk you through solutions step-by-step so you can move forward with confidence.
Includes:
Template and setup questions
Basic troubleshooting
Guidance on edits and updates
Helpful resources and tutorials
Response time: Typically within 1–2 business days.
Quick Tech Call
$50
Best for: when you need clarity fast.
Sometimes a 30-minute conversation can save hours of frustration. Our Quick Tech Call gives you direct access to help so you can ask questions, troubleshoot issues, or get guidance on next steps in real time.
Perfect if you:
Feel stuck during setup
Need help connecting domains or integrations
Want feedback on layout or structure
Prefer talking through solutions instead of emailing back and forth
What to expect:
30-minute Zoom call
Screen-sharing support
Actionable next steps before you leave the call
Response time: Typically within 1–2 business days.
Done-For-You Setup
$950
Best for: churches and organizations that want to launch quickly without the stress.
If you’d rather not worry about setup, we can take care of it for you. Our Done-For-You Setup service gets your template installed, structured, and ready for you to launch.
This is ideal for busy teams who want a professional foundation without spending weeks figuring it out.
Includes:
Template installation and setup
Page structure and navigation setup
Basic styling adjustments to match your brand
Mobile optimization check
Launch-ready walkthrough
Frequently Asked Questions
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Not at all. Our templates are designed specifically for churches and ministries who want something beautiful and functional without needing technical experience. If you can edit text and upload photos, you can use your template — and we’re here if you get stuck.
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Hosanna Space templates are built on Squarespace, which allows you to easily update content, add events, publish sermons, and manage your website without ongoing developer support.
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Email support is best for simple questions or small issues that don’t require real-time help. A Quick Tech Call is ideal if you want to walk through something together, troubleshoot faster, or get clarity on next steps without the back-and-forth.
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You can always reach out for email support or book a tech call anytime. Hosanna Space is designed to grow with you, not leave you on your own after launch.
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Done-For-You Setup includes installing your template, setting up your pages and navigation, applying your branding basics, and making sure your site is ready for launch. You’ll still have full control of your website once it’s complete.
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Yes. If you need more than setup — like custom design, additional pages, or strategic restructuring — we got you!
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Many churches launch within 1–3 weeks depending on how quickly content is ready. Done-For-You Setup can significantly speed up the process if you’re working toward a specific launch date.
YOU FOCUS ON THE MISSION. WE’LL HELP WITH THE REST
Hosanna Space exists because ministry teams shouldn’t have to choose between a website that looks good and one that actually works.
Our goal is simple — to give churches and organizations a strong, welcoming online home without adding more to your already full plate. Whether you need a little guidance or someone to handle the details for you, we’re here to help you move forward with confidence.